Legal Documents

12bd Terms & Conditions — Complete Guide for Members

Please read these Terms & Conditions carefully before using the 12bd platform. This document clearly outlines all policies relating to accounts, betting, payments, bonuses, and responsible betting.

Last Updated: January 2026
Important

Key Terms at a Glance

Review the key points before reading the details

Age & Eligibility

You must be at least 18 years old to register with 12bd. Creating an account or placing bets as a minor is strictly prohibited and represents our most strictly enforced policy.

Payments & Withdrawals

All deposits and withdrawals must be made through the account holder's own verified payment method. Third-party transactions are strictly prohibited.

Bonuses & Wagering

Each bonus comes with specific wagering requirements. Make sure you fully understand the conditions before claiming any bonus — particularly the turnover requirement and expiry.

Account Security

Each user may hold only one account. If multiple accounts are created, all accounts may be terminated and balances forfeited.

Prohibited Activities

Fraud, use of bots, account sharing, and any other form of deceptive activity are strictly prohibited. Accounts found engaging in such activity will be permanently closed.

Responsible Betting

12bd is committed to responsible betting. Members can set their own daily/weekly limits and enable self-exclusion whenever needed.

These terms and conditions apply to your use of the 12bd platform (website and mobile app). By creating an account on 12bd, you confirm that you have read, understood, and agreed to these terms. If you do not agree, please do not use 12bd.

Important: These terms and conditions are subject to change at any time. Members will be notified of any changes via their registered email or SMS. The latest version will always be available on this page.

01 General Terms & Conditions

12bd is an online Sports Betting platform serving bettors in Bangladesh. The platform operates under a valid license, and all activities are conducted in accordance with applicable laws and regulations.

12bd's terms and conditions are available in both Bengali and English. In the event of any conflict between the two versions, the Bengali version shall prevail.

  • The 12bd service may only be used for personal and recreational purposes.
  • Betting for commercial purposes or on behalf of a third party is strictly prohibited.
  • 12bd reserves the right to suspend or permanently discontinue its services at any time.
  • 12bd reserves the right to void any odds or results displayed incorrectly due to a technical error.
  • All decisions made by 12bd in accordance with these terms and conditions shall be considered final.
02 Account Registration & Verification

To register on 12bd, you must provide accurate and complete information. Accounts created with false information may be closed at any time and any balance may be forfeited.

Each person may hold only one account. Any attempt to create multiple accounts using the same mobile number, email, or device will be detected automatically.

  • You must be at least 18 years of age at the time of registration — this is mandatory.
  • Your account will not be activated without mobile number verification.
  • Identity verification (KYC) may be required before processing a withdrawal.
  • A copy of your National ID or passport may be required for KYC.
  • Keeping your account password confidential is your sole responsibility.
  • Sharing your account with anyone else is strictly prohibited.

If you suspect unauthorised access to your account, please immediately support@12bd.wsto get in touch.

03 Deposit & Withdrawal Policy

12bd supports Bangladesh's most widely used mobile banking methods — bKash and Nagad. Deposits are generally instant, and withdrawals are typically processed within 5–30 minutes.

All deposits and withdrawals must be made through a mobile banking account registered in the account holder's name. Transactions using another person's number may be cancelled.

  • Minimum deposit amount: ৳500.
  • Minimum withdrawal amount: ৳500.
  • A maximum daily withdrawal limit may apply — for details, Transactions Page View.
  • Deposits made from third-party payment accounts will be voided.
  • Suspicious transactions may be reported to the relevant authorities in accordance with anti-money laundering laws.
  • 12bd is not responsible for delayed transactions caused by technical issues.
04 Betting Rules

When placing bets on 12bd, always verify the odds and stake before confirming. Once a bet is confirmed, it generally cannot be cancelled.

Odds can change rapidly during live betting. The odds displayed at the time you place your bet may change before confirmation — in such cases, the bet will either be confirmed at the new odds or cancelled.

  • If any match is cancelled or postponed after a bet has been accepted, the stake will be refunded.
  • 12bd reserves the right to cancel any bet placed at incorrect odds due to a technical error.
  • If match-fixing or irregularities are suspected, the relevant bet may be suspended or voided.
  • Multiple bets may be placed across different markets within the same match.
  • Separate rules apply for system bets and parlay bets.
  • Bet outcomes will be determined based on data from official scoring authorities.

To learn more about betting analysis and strategy, visit our Analytics Page View.

05 Bonus & Promotion Terms

12bd offers a range of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and seasonal offers. Each bonus has its own terms and conditions, which must be read before claiming.

Bonus balance cannot be withdrawn directly. To become withdrawable, bonuses must meet the specified wagering requirements. Winnings from bonuses are only eligible for withdrawal once wagering is complete.

  • The welcome bonus is available once only, on your first deposit.
  • Bonus wagering requirements are typically 15–30x the bonus amount.
  • Bonuses are generally valid for 7–30 days — any unused bonus will expire at the end of this period.
  • Multiple bonuses cannot be used simultaneously — a new bonus will not activate while another is still in progress.
  • If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
  • Full details of all promotions Promotions page Available.
06 Prohibited Activities

12bd is committed to maintaining a fair and secure platform. Any of the activities listed below are strictly prohibited and may result in permanent account closure.

  • Creating multiple accounts under the same person's name.
  • Placing bets using bots, scripts, or any automated software.
  • Abuse of the bonus system or obtaining bonuses through fraudulent means.
  • Attempting to access another user's account or engaging in hacking.
  • Betting using match-fixing schemes or insider information.
  • Using the platform for money laundering or the placement of illegally obtained funds.
  • Misconduct or threats directed at 12bd staff.

Warning: If fraudulent or deceptive activity is detected, the full balance of the account in question will be forfeited and legal action may be taken.

07 Account Suspension & Termination

12bd reserves the right to temporarily suspend an account during an ongoing investigation. Once the investigation concludes, the account will either be reactivated or permanently closed.

  • Violation of these terms and conditions may result in permanent account closure.
  • Members may request account closure at any time.
  • Upon account closure, any valid balance will be refunded — bonus balance will not.
  • A maintenance fee may apply to accounts that have been inactive for an extended period.
08 Privacy & Data Protection

12bd takes the protection of your personal data very seriously. Our full policy on how we collect, store, and use your information Privacy Policy page Details are available.

  • Your personal information will never be sold or shared with third parties for advertising purposes.
  • Information may be disclosed to authorities where required by legal obligation.
  • All data is protected with 256-bit SSL encryption.
  • You have the right to access or delete your personal data.
09 Responsible Betting Policy

12bd believes betting is for entertainment — it is not a reliable way to make money. We encourage all members to bet responsibly.

If you feel that betting is getting out of control, use our responsible betting tools. There's no shame in it — it's the brave choice.

  • You can set daily, weekly, or monthly deposit limits at any time.
  • A self-exclusion option is available, allowing you to take a break from betting for a set period.
  • We are firmly committed to preventing anyone under the age of 18 from accessing the platform.
  • We provide referrals to professional organizations for support with betting addiction.

For more details on responsible betting, visit our Responsible Gambling Page View.

10 Changes to Terms & Contact

12bd reserves the right to modify, amend, or update these Terms & Conditions at any time. Members will be notified in advance via their registered mobile number or email.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

If you have any questions or concerns about our Terms & Conditions, please contact our support team — we're always ready to help.

  • Email: support@12bd.ws
  • Live Chat: Available at all times in the bottom-right corner of the website.
  • Support hours: 24 hours a day, 7 days a week.
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