Your personal information matters to us. 12bd's Privacy Policy clearly sets out what data we collect, why we collect it, how it is stored, and what rights you have. Read on to understand it all in plain, simple terms.
We believe data protection is not just a legal obligation — it is our responsibility.
Every transaction and piece of personal information you share is protected by 256-bit SSL encryption. No third party can access your data during transfer.
12bd never sells or trades your personal information to third parties. Your data is never used for advertising purposes — that is our firm commitment.
You can view, correct, or request deletion of your data at any time. Full control over your data remains with you.
Your data is stored on secure servers that meet international standards. Servers are kept protected through regular security audits and updates.
Identity verification information is used solely to fulfil legal obligations. KYC documents are stored in a secure vault and protected against unauthorised access.
You can opt out of promotional emails or SMS at any time. We respect your preferences.
This Privacy Policy applies to both the 12bd website and mobile app. Continued use of the platform constitutes acceptance of this policy.
We collect various types of information when you create an account and use our services on 12bd. This data is necessary to provide you with the best experience and to meet our legal obligations. 12bd only collects what is strictly necessary — we do not ask for anything beyond that.
The list below provides a detailed breakdown of the types of information we collect:
| Data Type | Example | When Is It Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | For registration and KYC verification |
| Contact Information | Mobile number, email address | During Registration |
| Financial Information | BKash/Nagad number, transaction history | During Deposits & Withdrawals |
| Device Information | IP address, browser type, device model | Automatically on every login |
| Usage Information | Betting history, preferred sports, session duration | While Using the Platform |
12bd uses your information only for specific, legitimate purposes. The core principle of our Privacy Policy is simple — data collected for a particular purpose will only ever be used for that purpose, and nothing else.
12bd never sells your data to advertisers. Your privacy matters more to us than any business interest.
12bd uses internationally recognized security technology to keep your data safe. Our servers undergo regular security audits and are kept up to date with the latest technology.
How long we retain your data depends on its type. In general, certain information may be kept for a specified period after account closure to meet legal obligations. Financial transaction records are typically retained for up to 5 years.
Cookies and similar technologies are used to enhance your experience on the 12bd website and app. Cookies are small text files stored in your browser or on your device.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of the website.
Please Note: 12bd never uses third-party advertising tracking cookies. Our cookies are used solely to enhance your experience on the platform.
12bd may share information with third parties in limited and specific circumstances. In every case, data protection is ensured and only the minimum necessary information is shared.
All our third-party partners are bound by strict data protection agreements. They may only use your information for specified purposes and are not permitted to use it for anything else.
As a 12bd member, you have several important rights over your personal data. We respect these rights and are ready to assist with any request.
You have the right to know what data we hold about you and to receive a copy of it.
You may request corrections to any inaccurate information in your account.
Under certain circumstances, you may request that your data be deleted.
In certain circumstances, you may request that we limit how your data is processed.
The right to receive your data in a structured format and transfer it elsewhere.
The right to object to and opt out of your data being used for marketing purposes.
To exercise any of your rights support@12bd.wsto send us an email. We will respond within 30 days.
12bd strictly does not collect — and is not permitted to collect — information from anyone under the age of 18. Our platform operates exclusively for adults.
12bd may update this Privacy Policy from time to time. Members will be notified of any significant changes via their registered mobile number or email before those changes take effect. The date of the latest update will always be shown at the top of the page.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
Important: For significant changes, we will notify members at least 15 days in advance so they can make an informed decision.
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch. 12bd's dedicated privacy team will review your matter with the attention it deserves.
Already read our Privacy Policy? Go ahead and register with confidence — your information is in safe hands.